This marks the first documented mass rejection (70%) of AI agents in commercial transactions, indicating a critical tension between advancing digital commerce systems and human trust. This unprecedented trust gap emerges precisely as AI becomes integrated into daily transactions, creating a unique barrier to the prophesied seamless digital commerce system that hasn't been seen in previous technological transitions.
AI Trust Crisis: 70% Reject Digital Agents in End-Time Commerce
📰 What Happened
Okta's Auth0 Customer Identity Trends Report 2025 surveyed 6,750 consumers across nine countries, revealing significant distrust in AI systems. 70% of respondents prefer human interactions over AI agents, while 60% express serious concerns about AI's impact on digital identity and security. The retail and ecommerce sectors face particular challenges, experiencing more fraudulent signup attempts than legitimate ones. The report emphasizes that organizations must prioritize trust to succeed with AI agent deployment.
📖 Prophetic Significance
While no specific geographic location dominates this global study, the digital landscape it describes represents the new 'marketplace' of Revelation 13. The 70% rejection rate of AI agents in commerce, combined with the majority's concerns about digital identity security, reveals how the prophesied control system could emerge through necessity rather than choice. The report's emphasis on retail and ecommerce facing 'more fraudulent signup attempts than legitimate ones' points to the increasing vulnerability of traditional commerce, potentially necessitating a more controlled, centralized system.